Shipping Policy – topgpu.shop
At topgpu.shop, we strive to deliver your brand new graphics cards and hardware safely and efficiently. Below are the details regarding our shipping practices and procedures.
- Order Processing Time
- Handling & Processing Time: 1 to 2 business days (Monday – Friday).
- Order Cut-Off Time: 5:00 PM (GMT).
- Orders placed on weekends or official holidays will be processed on the next business day.
- Shipping Transit Time & Costs
- Delivery Transit Time: 3 to 5 business days (Monday – Friday).
- Shipping Fees: Free Express Shipping on all orders.
- Shipping Carriers: We partner with reliable carriers such as FedEx, UPS, and DHL to ensure your items arrive safely.
- Order Tracking
- Once your order is dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier link.
- You can track your package directly through the carrier’s website at any time.
- Shipping Restrictions & Addresses
- We ship to valid residential and commercial physical addresses.
- Please ensure all shipping address details are correct at checkout. We are not responsible for delays caused by incorrect or incomplete addresses provided by the customer.
- Damaged, Missing, or Stolen Packages
- All shipments are fully insured against loss or damage during transit.
- If your item arrives damaged, please retain all original packaging materials and contact us immediately within 48 hours at topgpu1@gmail.com with photos of the damaged package.
- Contact Information
If you have any questions regarding your shipment or need assistance, please contact our customer support team:
- Store Name: topgpu.shop
- Support Email: topgpu1@gmail.com
- Customer Service Hours: Monday – Friday (9:00 AM – 6:00 PM)